MANAGED IT SERVICES
Managed IT That Keeps Business Moving
Total Care Managed IT Services provides ongoing technology support, management and planning for your business through one experienced IT team.
A MANAGED APPROACH
One experienced partner for your day-to-day technology
Total Care Managed IT Services is our comprehensive, fully customizable, managed IT program for businesses that need ongoing technology support, management and planning. It brings together Help Desk, Remote Assistance, Onsite Support, proactive monitoring, endpoint and server management, network management and technology guidance through one experienced IT team.
CAPABILITIES
What we manage
Services are designed to work together, giving your organization better coordination and fewer gaps between vendors and platforms.
Help Desk & User Support
Front-line support for users, endpoints, peripherals and business applications, with Remote Assistance for issues that can be resolved without an onsite visit.
Endpoint & Server Management
Ongoing administration, patching and proactive maintenance for end-to-end business-critical systems.
24/7 Monitoring and Alerts
Continuous visibility into system health and availability, with automatic alerts when potential issues are detected.
Productivity Suite Management
Administration and support for cloud collaboration tools like Microsoft 365, Google Workspace, and others.
Network & Infrastructure Management
Ongoing management of business networks, firewalls, wireless connectivity and the infrastructure that keeps your systems connected and available.
Technology Planning & Guidance
Practical planning for upgrades, lifecycle needs and technology investments aligned with your business priorities and budget.
WHY TECHNOLOGY MECHANICS
Total Care brings support, management and planning together
Total Care is built around proactive management, responsive support and practical technology guidance. We maintain a working understanding of your people, systems and priorities so we can resolve issues efficiently, reduce disruption and support you in making better long-term technology decisions.